With its first in class 4K Ultra HD display and innovative magnetic connection, the XPS 12 seamlessly moves from laptop to tablet, perfecting the 2-in-1 experience.USB 3.0 = 2 and Media card reader should show MicroSD card reader (SD, SDHC, SDXC)

Product Description

XPS 12 is the only high-performance Ultrabook to feature the elegant flip-hinge design. Whether you’re browsing your favorite blogs in tablet mode, or answering emails and preparing presentations in laptop mode, XPS 12 is built around your life.

Amazon.com

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3.7 out of 5 stars

3.7 out of 5

100 global ratings

5 star		41%
4 star		27%
3 star		9%
2 star		10%
1 star		13%

How are ratings calculated?

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.

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Shirley

4.0 out of 5 starsNice Ultrabook

Reviewed in the United States on January 16, 2014

Verified Purchase

The reason for the 4 is that it took having 3 different computers sent to me before I received one that was not defective. Customer Service from Amazon was great. They were very understanding and even shipped the 3rd one next day air at their expense. Having said that, I am very happy with my Ultrabook. I did have a problem with the screen keyboard popping up when it should not. I contacted Dell and they fixed the problem in a timely manner. (I used their customer chat option because the phone number was always busy). It love it's weight. I had an ASUS tablet but was having some problems so decided if I was going with something new I wanted a computer. Our son has this computer and that is why I bought it. I can use it as a tablet but it still has all the computer capabilities. My first experience with Window 8, but unlike a lot of people I had no problem going from 7 to 8. I did download 8.1 at my sons advise. I think it's a good product now that I have one that is not defective. That does worry me some though. I am hoping I don't have problems in the future.

Jan 18, 2014 - I am writing this 1 week after the first review. Yesterday I started experiencing the problem with the screen keyboard again popping up when it was not supposed to. After further investigation I discovered it is a Google Chrome issue. I can use another browser or go into any of my apps and I do not have any problems. It only happens in Google Chrome. I uninstalled the Google Chrome program and reinstalled and it continues to pop up. I can't necessarily blame this on the Ultrabook. I was to the point I considered returning it and getting a refund. I hated to do that because I really do like the computer/tablet capabilities. I love the size and weight also. So I am relieved it is not the computer but I am now using both Google Chrome (which I like because of the syncing capabilities) and Internet Explorer. To me it is just a bump in the road to someone else it could be a very big issue so that I why I even bothered to write about it.

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M. Gotts

5.0 out of 5 starsTwo years on and it's proved to be a great buy

Reviewed in the United States on November 23, 2015

Verified Purchase

1/5/2020: Update to my review from four years ago. My daughter is now a senior in college, and she is still using this laptop! I replaced the battery and charger in 2017 after the battery had greatly reduced runtime and the charger was flaky with probably a broken wire in the cord.Been running great ever since.We also used the Dell battery saving setting to keep the battery from charging to 100% if it is kept plugged in all the time, and that seems to help prevent the battery from getting worse so quickly.

Also did the free upgrade to Windows 10 4-5 years ago, too. Would have waited if it was Win 7, but upgrading from the disaster that was Win 8 was a no brainer.

She doesn't save photos or anything large on it (keeps those on her phone, like most kids...) so the 128MB drive has been sufficient, amazingly.She doesn't really use it as a tablet, though.But there was no way to know that in advance.

Anyway, I can't say enough positive about a 6-year old laptop that is still being used daily.
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(from 2015...)
My daughter has been using this for nearly two years.Love it.No issues at all.Long battery life.Solid build.Very stable and typically only needs to be rebooted monthly after the usual MS security patches install.

My only con would be that the small screen in HD resolution makes text small for those of us who are older.But it isn't my PC.I asked my teen, and she'd never noticed it being small.Hard drive could be small depending on what you use it for.But my daughter doesn't do much video, and so far the 128GB drive is about 75% full.

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S. Mason

4.0 out of 5 starsTouch Screen Freezes

Reviewed in the United States on March 19, 2014

Verified Purchase

My husband purchased this for me and I love it.The only reason I have deducted a star is that the touch screen freezes on occasion (this happened within the first couple of days).I like that this is highly portable, that it converts easily to a tablet, and that the keyboard is back-lit.I don't like that there is no SD slot, no HDMI, and on occasion it would be nice to have a BDROM.There are 2 USB ports, and external volume control.No Microsoft office programs are included, so if you will need those, plan on purchasing it separately.As far as the touch screen freezing, I have found that taking the "live" buttons and changing them to regular buttons uses less memory (or whatever is causing it to freeze) thus significantly reducing my trouble with the touch screen.It has only happened once since I did this, and a restart of the computer did the trick.Obviously this should not be an issue at all, but I love the functionality of this product so much that if it doesn't act up any more, I am willing to not have "live" touch buttons.

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emerald

5.0 out of 5 starsgreat dual laptop

Reviewed in the United States on April 10, 2014

Verified Purchase

I have 3 of these in my house currently. This is a great little laptop/tablet. I havent found any issues with speed, response time or the touchscreen. I have one that is 2 yrs old and it does have a burn effect on the screen whenever i access facebook games. my friends that are below my games stay like a shadow on my keyboard when it pops up, but it doesnt stay on the screen at any other time. I dont know if its the facebook applications or the computer that makes it do that. otherwise its a great laptop and i can recommend it to anyone. I purchased it from the amazon warehouse, i was a little leary of ordering a used computer,but there isnt anything wrong with it at all.

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jlo2

5.0 out of 5 starsBest computer I've ever owned

Reviewed in the United States on January 9, 2014

Verified Purchase

I absolutely love this computer!It is everything I want in a computer.I love having the option to convert this computer into a notebook whenever I need it.The keyboard is awesome and allows me to type very fast.I only have one issue with this computer and that is the wireless function.It sometimes drops the wireless connection.I am hoping I will find a way to resolve this.Other than that, this computer gets a thumbs up from me.The seller shipped it very quickly and I was amazed at the speed in which I received it.It totally looked new and had a seal showing it was refurbished.I couldn't tell that this was not a brand new computer.I would certainly purchase from this seller again.

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Top reviews from other countries

Jessica Pasinetti

4.0 out of 5 starsGood Computer

Reviewed in Canada on September 13, 2014

Verified Purchase

Computer is awesome.
Within one hour of use the display produced a line down the middle, and a second one appear a little later.
I've been corresponding with Dell and they will fix it.
I find it takes awhile to charge, but the battery life is pretty good.
Bought it for $950 on Amazon and worth the money

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Joe Rich

4.0 out of 5 starsFour Stars

Reviewed in Canada on August 24, 2014

Verified Purchase

Takes a little getting used to

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This listing contains customized products. Product seal may have been opened to install the desired customization. Defects are significantly reduced by our in depth inspection & testing. Choose your options: Memory: 8GB DDR4 SDRAM Hard drive: 128GB SSD Key features and Benefits: Operating system: Windows 10 Home S, switchable to Windows 10 Home following instruction sticker Display: 14. 0-inch HD Anti-Glare LED-Backlit Non-touch Display Touchscreen: No Screen Resolution: 1366 x 768 Processor: Intel Core i5-1035G4 1. 10 GHz, Turbo to 3. 70 GHz, 6MB Cache, 4 Cores, 8 Threads Ports: 1x USB 2. 0 Type A 1x HDMI 2x USB 3. 1 Type A 1x RJ-45 1x SD Card Reader 1x Headphone output/Microphone input combo Graphic Card: Intel Iris Plus Graphics Media drive: Media card reader Optical Drive: No DVD-RW Built-in HD webcam with microphone: YES Wireless connectivity: Wireless-AC, Ethernet Bluetooth: Yes Weight(pounds): 4. 41 pounds

Erasing borders, starting with the display. The smallest 13.3-inch laptop on the planet has the world's first virtually borderless Infinity Edge display and the latest Intel processors. Touch, Silver, and Rose Gold options available.

Brand Dell
Model NumberXPS 13 9380
ColorSilver
Display13.3'' 4K Ultra HD (3840x2160) InfinityEdge Touch-screen Wide Viewing Angle (WVA) Display, 400-nits, 60Hz WebcamWidescreen HD (720p) 2.25mm webcam with 4 array digital microphones; Far Field Cortana capable
Processor8th Generation Intel Core i7-8565U (Quad-Core, 8M Cache, 1.80GHz base speed, Max speed with Turbo Boost is 4.60GHz)
Memory16GB LPDDR3 2133MHz (On Board)
Video CardIntel UHD Graphics 620
Storage512GB M.2 NVMe PCIe State Solid Drive (SSD) class 40
Optical DriveNot available
Operating SystemWindows 10 Professional 64Bit
Wi-FiWireless 802.11ac
BluetoothBluetooth 4.1
SoundStereo speakers professionally tuned with Waves MaxxAudio Pro
Battery52WHr Battery
Power Adapter45W Slim Type-C Power Adapter
Keyboard/Touch PadFull size, backlit chiclet English keyboard
Ports2 Thunderbolt 3 with power delivery and DisplayPort (4 lanes of PCI Express Gen 3)
1 USB-C 3.1 with power delivery and DisplayPort
1 MicroSD card reader
1 Headset jack
*** 1 Fingerprint Reader integrated into Power Button
Additional FeaturesDell Cinema
CinemaColor: Visuals appear every bit as vibrant as the world around you. Engineered with best-in-class panel technology, combined with advanced hardware and software to power content with a superior dynamic range – delivering the deepest blacks, the most dazzling brights and more vivid detail across the entire color spectrum. CinemaStream: Killer Wireless channels maximum bandwidth to your videos or music for a seamless, stutter-free experience. CinemaSound: Waves MaxxAudio Pro boosts volume and clarifies every tone, so you experience studio-quality sound. Watch Video Dimensions & WeightHeight:
Front 7.80 mm (0.31 in.)
Rear 11.63 mm (0.46 in.)
Width: 301.76 mm (11.88 in.)
Depth: 199.24 mm (7.84 in.)
Weight: 1.27 kg (2.81 lb)

This listing contains customized products. Product seal may have been opened to install the desired customization. Defects are significantly reduced by our in depth inspection & testing. Choose your options: Memory: 16GB DDR4 SDRAM Hard drive: 512GB SSD + 1TB HDD Key features and Benefits: Operating system: Windows 10 Home Display: 17. 3-inch FHD Anti-Glare LED-Backlit Non-touch WVA Display Touchscreen: No Screen Resolution: 1920 x 1080 Processor: Intel Core i5-1035G1 1. 0 GHz, Turbo to 3. 60 GHz, 6MB Cache, 4 Cores, 8 Threads Ports: 1x USB 2. 0 2x USB 3. 1 Gen 1 1x USB 3. 1 Type-C 1x RJ-45 1x HDMI 1x Headphone output/Microphone input combo Graphic Card: Intel UHD Graphics with shared graphics memory Media drive: Media card reader Optical Drive: DVD-RW Built-in HD webcam with microphone: YES Wireless connectivity: Wireless-AC, Ethernet Bluetooth: Yes Weight(pounds): 6. 16 pounds

First
New Genuine Original Dell AC Adapter with non-retail packaging.

Second
Output: 5V/20V-2A/2.25A, USB Type C tip(USB-C)

Third
Compatible SKU or DP/N: 0HDCY5/0C036Y/02VP8G/04RYWW

Fourth
Compatible Factory Model: LA45NM150/AA45NM150

Fifth
Compatible Computer Model:
XPS 13 9350 9360 9365 9370 9380,
Latitude 7275 7370 5175 5285 5290-2in1 7390-2in1